
Operating instructions ecoTEC plus 0020124810_FT1b
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6.1 Reading fault codes
If a fault develops in the boiler, the display shows a fault
code starting with "F...".
A plain text display explains the displayed fault code.
Example for F.10: "Short circuit heating feed sensor".
Fault codes have priority over all other displays. If a fault
occurs, then the display no longer shows the current
heating flow temperature.
If multiple faults occur at the same time, then the
display shows the corresponding fault codes for two
seconds each in sequence.
> If your boiler displays a fault code, then contact your
heating engineer.
6.2 Detecting and rectifying malfunctions
If problems occur whilst operating your boiler,
you can carry out the following self-checks:
Problem Possible cause Solution
No hot water,
heating stays cold;
Boiler does not start
Building gas stop cock closed
Open building gas stop cock
(¬ section 4.3.1)
Building power supply switched off Switch on building power supply
Mains switch on boiler switched off
Switch on mains switch on boiler
(¬ section 4.3.2)
The heating flow temperature is set too low or in the
"Heating off" position (¬ section 4.8.2) and/or the
hot water temperature is too low
Set the heating flow temperature to the
desired temperature (¬ section 4.4) and/or
set the hot water temperature to the desired
temperature (¬ section 4.5 and 4.6)
Fill pressure of the heating system too low
Top up the heating system with water
(¬ section. 4.3.4)
Air in the heating system
Bleed the radiators;
If the problem occurs again:
Contact your heating engineer
Ignition malfunction
Press the reset button;
If the problem occurs again:
Contact your heating engineer
(¬ section 6.4)
Hot water handling, no
problem;
Heating does not start:
No heating demand via the controller
Check the timer programme on the controller
and correct if necessary;
Check the room temperature and correct the
target room temperature if necessary
(¬ section 4.7; Controller operating
instructions)
Tab. 6.2 Detecting and rectifying malfunctions
> If after checking the points mentioned in Tab. 6.2
your boiler still shows signs of a fault, contact your
heating engineer to troubleshoot the problem.
Troubleshooting 6
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